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There is a lot of dust hovering out there in terms of
where to subscribe online. Experience of other people
has shown that mostly the following 3 web sites will
give you the seamless online magazine subscription
process you are looking for: |
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Amazon.com
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Magazinecity.com
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Magazines.com
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However, there are little differences between them;
these discrepancies make all the difference as regards
to quality of service provided. I have prepared a
comparison table, based on the following key-performance
indicators (KPIs). This should give you a good lead and
assist you in determining where to go in order to
subscribe online. The KPIs identified are as follows: |
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Time to receive first issue |
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Pricing |
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Security |
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Ease in subscribing online |
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Customer care |
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Refunds
process |
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Overall
Hassle rate |
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Additional bonuses
provided |
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Measurement is 1 out of 5 with 1 being the worst and 5
being the best. I briefly explain every Key Performance
Indicator in turn: |
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Time to receive first issue
(1=delays; 5=very quick) |
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How soon the first subscription issue arrives at your
door |
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Pricing
(1=expensive; 5=cheapest) |
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How low the final subscription price is |
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Security
(1=feeling insecure; 5=feeling secure) |
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Meaning the payment process and the danger of having
your subscription details being lost |
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Ease in subscribing online
(1=complicated; 5=easy) |
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How easy it is to subscribe online, from subscription
selection, to paying and leaving the site |
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Customer care
(1=still waiting; 5=helpful) |
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The quality of service provided by customer care, and
how easy it is to reach them and get a response to your
query |
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Refunds
process
(1=complicated; 5=very easy) |
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How easy it is to get a refund |
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Overall
Hassle rate
(1=too much hassle; 5=seamless subscription)In overall,
how easy it is to subscribe online through this site |
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Additional bonuses
provided
(1=none so far; 5=great bundle) |
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Tax free subscription, no shipping fees, gift vouchers |
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